Business Communication Group 11 (Monday)

Source: https://cdn-images-1.medium.com/max/1052/1*ipoPJeT7o20SvMLgc9iyxQ.jpeg                 Did you know that 46% of people will fail within the first 18 months of a new job (Mark Murphey, 2012)? Let’s hope that you’re not going to contribute to the percentage! First of all, was the communication challenges in a global market workplace is because of the different culture? Let me tell you something about this.  Employees with diverse backgrounds have different interpretations of communication. This affects how they converse, make decisions and approach conflict. However, ineffective or lack of communication as a result of diversity in the workplace can lead to confusion of business and customer needs, low employee morale and division among employees. What are we going to do about this? Source: https://siliconbeach-media.s3.amazonaws.com/legacy/blog/uploads/2013/04/lanaguage-barri...

Did you know non-verbal communication takes up a huge part in our daily communication? Research studies  ( Mehrabian & Wiener, 1967 )  shows that 55% of communication is body language, 38%  is the tone of voice and only 7% is the words which are actually spoken.  https://www.123rf.com/stock-photo/shocked_face.html Shocking, right? Non-verbal communication are wordless messages. You may not realize it, but we have been sending and receiving a lot of wordless messages all the time! For example:  gestures, body languages or postures, facial expression and eye contact, object communication, sy mbols or info graphics and etc.  All these actions are NON-VERBAL COMMUNICATION . Non-Verbal Communication = Communication without words There are many types of nonverbal communication: Body movements and posture Body movements and posture, in other words: the way you sit, walk, stand, hold you head, etc. affect one's perception tow...