Communication challenges in a diverse, global market workplace

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                Did you know that 46% of people will fail within the first 18 months of a new job (Mark Murphey, 2012)? Let’s hope that you’re not going to contribute to the percentage! First of all, was the communication challenges in a global market workplace is because of the different culture? Let me tell you something about this.

 Employees with diverse backgrounds have different interpretations of communication. This affects how they converse, make decisions and approach conflict. However, ineffective or lack of communication as a result of diversity in the workplace can lead to confusion of business and customer needs, low employee morale and division among employees. What are we going to do about this?

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One of the guidelines in order to improve business communicator’s cultural competency is you can adapt any business culture by becoming aware of your own cultural biases so that you can understand how these force shape your communication, ignoring the golden rule and instead treating them the way they want to be treated, exercising tolerance, flexibility, and respect and practicing patience and maintaining a sense of humour to get you through the bumpy spot.

                       

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Besides, according to Gayle Cotton (no year), you can overcome the challenges by organizing productive interactions that ensure a “win-win” for all parties. When you are trying to solve a problem with people from all different parts of the world, you know that you have a rich opportunity for learning and understand their cultures as that are the best option for you to analyse the do’s and don’ts of it. Try to focus less on asserting your own opinion or ideas and instead, try to find out what other people's ideas are, how those ideas might reflect their own culture and how various points of view could create a stronger solution to your problem.

Source: https://www.zeroriskhr.com/blog/effective-communication

So, I can conclude that successful organizations create a culture of awareness that inspires employes to respect one another through diversity training. This mutual understanding among the organizations encourages ideas, different perspectives and collaboration between them. Based on what you have read, can you overcome the communication challenges in a global market workplace? Let us know in the comments!

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References

·  cotton, Gayle. “The Importance of Cross-Cultural Business Communications.” Entrepreneurs, www.eonetwork.org/octane-magazine/special-features/theimportanceofcross-culturalbusinesscommunications

·         Bovee, C. L., & Thill, J. V. (2018). Business Communication Today. (14th Ed.). United Kingdom: Pearson